MaxiSpin Licence, KYC and Account Security

Here you'll find who holds the MaxiSpin licence and how to look it up in the regulator's register, followed by what the casino's identity checks involve and how to keep your login safe. Games, bonuses and banking are covered on the main MaxiSpin casino page.

Who holds the MaxiSpin licence

MaxiSpin's licence comes from the Anjouan Gaming Authority, which regulates gaming on Anjouan, one of the islands that make up the Comoros. The number is ALSI-122405031-FI2, and the holder is CyberCraze Limitada, a Costa Rica-registered company. MaxiSpin has run under this licence since 2024.

This is the public register entry as it stood when we looked it up in September 2026:

How to check the MaxiSpin licence yourself

Our table is a snapshot, and checking the source yourself takes a couple of minutes:

1. Go to the Anjouan license register.
2. Search for CyberCraze or for ALSI-122405031-FI2. When the page has no search box, your browser's Find on Page does the job (Ctrl+F on a computer).
3. Check that the status says valid and the expiry date shows 16 May 2027.
4. Where the casino shows a licence number or seal on its site, it should match the register record character for character.

Once 16 May 2027 has passed, search the register again to see whether a renewed licence period has been added. Our MaxiSpin safety review gives the wider verdict, looking at the licence alongside the pokies, bonuses, payments, mobile play and support.

KYC and AML checks at MaxiSpin

KYC is short for know your customer. Before paying out, MaxiSpin makes sure the account belongs to whoever is requesting the money. Anti-money laundering (AML) rules sit beside KYC and are there to stop casino accounts being used to move money from crime. For you, both come down to your documents lining up with your account and payment details.

When MaxiSpin asks for documents

At MaxiSpin, verification is linked to withdrawals. KYC runs before a cash-out, which means the first withdrawal request waits until the checks are finished. Sending your documents soon after registering means a later win won't sit around waiting for paperwork.

Documents to have ready

• proof of identity: a valid passport, driver's licence or ID card;
• proof of address: a utility bill issued within the last 30 days;
• a bank statement that clearly shows your name and address.

Whether they're accepted first time usually comes down to a few details:

• Capture the whole page with all four corners in frame and no glare over the text.
• The name and address need to match what you entered at registration, so update your profile first if you've recently moved.
• Upload only through the casino site or wherever live chat directs you, never in reply to an email or text message you weren't expecting.

Our withdrawal verification steps cover the whole path from cash-out request to payment, including limits and processing times.

Keeping your MaxiSpin account secure

A reused password or a fake login page is behind most account takeovers, and both can be guarded against. The habits below cover the usual weak spots:

• Use a unique password. Pick one you don't already use for your email or for another gambling site.
• Protect the email account behind it. Reset links land in your inbox, so whoever controls that email can take over the casino account too.
• Keep your login to yourself. That includes a partner, a mate and anyone offering to clear a bonus for you. Another person playing on your account can also cause verification trouble, because documents have to match the account holder.
• Log out on shared devices. Sign out when you're done on a work computer, a family tablet or a borrowed phone, and stop the browser from saving your password.
• Check the site address before you log in. Type it in yourself or use a bookmark. Lookalike domains that differ by a single letter are a common trick for stealing logins, so ignore sign-in links that arrive by email or text.
• Install the Android APK from the casino site only. Copies found on file-sharing pages or forums may have been tampered with.
• Keep an eye on your account history. A login, deposit or withdrawal you don't recognise means changing your password and contacting live chat or support email.

Licence and security FAQ